Frequently Asked Questions

Ordering is simple! Visit Explore Menu, browse our verified home kitchens, add dishes to your cart, choose your delivery address, and pay securely. Your food will be hot and ready within 25–35 minutes.

Navigate to our Kitchen Partner page and submit your application form with your details, cuisine specialty, and FSSAI registration. Our onboarding team will schedule a hygiene inspection within 48 hours.

Every kitchen partner undergoes mandatory FSSAI registration, unannounced quarterly hygiene audits, real-time temperature monitoring checks, and uses tamper-evident packaging. Our hygiene score is publicly displayed on each kitchen listing.

We support all major UPI apps (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) in select zones. All digital transactions use encrypted, PCI-DSS compliant payment gateways.

Yes! After placing your order, visit the Customer Portal to see a live 4-step progress tracker (Received → Preparing → On the Way → Delivered) with your rider's contact info and ETA.

Visit our Delivery Fleet page and submit your application. We provide weekly payouts, ₹3 Lakh accident insurance, EV rental options, and flexible shift scheduling. Get onboarded within 48 hours.

Our hyper-local dispatch algorithm pairs your order with the closest kitchen and available rider, ensuring average delivery times of 25–35 minutes. 99.8% of our deliveries are on time as per our live fleet analytics.

G-Kitchen currently operates in 25+ cities and towns across Telangana, Andhra Pradesh, and Tamil Nadu — and expanding rapidly. Enter your pin code on the menu page to check if we serve your area.