Browse our Shop, add products to your bag, then proceed to checkout. We accept UPI, Credit/Debit Cards, Net Banking, and RuPay.
Orders can be modified or cancelled within 1 hour of placement. Contact us at care@pureum.in immediately with your order number.
Absolutely. All payments are processed through Razorpay — a PCI-DSS compliant payment gateway. We never store your card details.
We accept UPI (PhonePe, Google Pay, Paytm), Visa, Mastercard, RuPay, and all major Net Banking options.
Currently we process online payments only to ensure order authenticity and faster dispatch.
Yes — an order confirmation email will be sent to your registered email address immediately after successful payment.
Standard delivery: 4–7 business days across India. Express delivery (available in metro cities): 1–2 business days. International shipping: 10–18 business days.
Yes, we currently ship to 25+ countries including the US, UK, UAE, Canada, Australia, and Singapore. International shipping charges apply at checkout.
Use our Track Order page and enter your order ID and email. You will also receive tracking details by email once your package is dispatched.
Free standard shipping on all domestic orders above ₹999. International shipping is charged based on weight and destination.
All orders are packed in eco-friendly, sustainable packaging — no plastic bubble wrap. We use recycled paper cushioning and compostable mailers.
Yes. All our formulations are clinically tested and follow AYUSH-prescribed guidelines. Each product page includes recommended dosage and contraindications.
All Pureum products are 100% vegetarian. Most are vegan — each product is labelled accordingly on its detail page.
Never. Pureum products contain zero artificial flavours, colours, preservatives, or synthetic fillers.
Store in a cool, dry place away from direct sunlight. Ideal storage temperature: 15–25°C. Refrigeration is not required unless specified.
Generally yes — our products are formulated to complement each other. However, we recommend using our Consultation service for a personalised routine.
Take our free Dosha Quiz for a personalised recommendation, or visit our Vata, Pitta, or Kapha pages.
We offer a 15-day return window for sealed, unopened products. Products must be in original packaging and condition.
Opened products cannot be returned for hygiene reasons, unless they are defective, damaged, or incorrect.
Contact our support team at care@pureum.in with your order number and reason for return. We will arrange a pickup within 48 hours.
Refunds are processed within 5–7 business days after we receive and inspect the returned item. Amount will be credited back to your original payment method.
We sincerely apologise. Email care@pureum.in with a photo of the item within 48 hours of delivery — we will ship a replacement at no extra cost.
Yes. All Pureum formulations comply with AYUSH (Ministry of Ayurveda, Yoga & Naturopathy, Unani, Siddha, and Homeopathy) standards and guidelines.
Good Manufacturing Practice (GMP) certification ensures our manufacturing facility maintains the highest standards of hygiene, quality control, and batch consistency.
Our facility is FDA-registered and we comply with all applicable Food Safety and Standards Authority of India (FSSAI) regulations.
Each product has a unique batch code printed on the label. Use our Batch Verification tool on the homepage to confirm authenticity.
Yes. We are a certified cruelty-free brand. We do not conduct or commission any animal testing at any stage of production.
Yes. We offer tiered bulk pricing for pharmacies, wellness centres, hospitals, spa chains, and export partners. Visit our Wholesale page to submit an enquiry.
Minimum order quantity for wholesale is typically 50 units per SKU, depending on the product. Custom MOQs can be discussed for large-volume partners.
Yes — we actively export to 25+ countries. Our export team will coordinate documentation, compliance, and logistics. Write to export@pureum.in.
Yes, we offer private labelling for established B2B partners. Minimum quantities apply. Contact export@pureum.in for details.
Fill in our Wholesale Enquiry Form with your business details. Our partnership team will respond within 2 business days.
Still have a question?
Our team is available Monday–Saturday, 9AM–6PM IST.